Refund Policy | Clientexa - Customer Satisfaction Guarantee

# Clientexa Website

Refund Policy for Digital Marketing Services!

Our goal is to ensure satisfaction with our digital marketing services. However, if you feel our services do not meet your expectations, we offer a 30-Day Money-Back Guarantee with specific terms and conditions outlined below.

Eligibility for Refund
1.1. This policy applies only within the first 30 days of the service start date. If you are dissatisfied with the services provided, you may submit a refund request within this 30-day period.
1.2. Refunds are only applicable to services where we could not meet agreed-upon objectives or deliverables as initially discussed.

Refund Amount
2.1. Only 60% of the total amount paid will be refunded if the refund claim is approved. This partial refund accounts for work completed within the initial period.
2.2. Any third-party costs or additional fees paid on your behalf (such as ad budgets or software fees) are not refundable and are excluded from this refund amount.

Process for Requesting a Refund
3.1. To initiate a refund, please contact our support team via refund@Clientexa.com with your name, order details, and reason for the refund request.
3.2. Our team will review your request and provide feedback within 7 working days of submission. If your refund is approved, all work completed, including online content, social media posts, and SEO elements, will be removed or reverted within 3 business days of approval.

Refund Processing Time
4.1. Once the refund request is approved, please allow up to 15 working days for the refunded amount to be credited to your account. The credit time may vary based on your bank or payment provider's processing times.
4.2. If a refund request is not made within the first 30 days, it is assumed that you are satisfied with the services, and no refunds will be issued thereafter. Services will continue as scheduled without eligibility for a refund past the initial 30-day period.
4.3. Upon approval of the refund, all work done will be removed, and any online presence created, such as SEO, social media posts, or website changes, will be reverted. This ensures that our proprietary work and assets are preserved.
4.4. This refund policy applies exclusively to digital marketing services provided directly by us. It does not apply to any additional custom work, consulting fees, or third-party partnerships undertaken separately.

No Refund Policy
Thank you for choosing Clientexa. We appreciate your business and want to ensure that you are fully satisfied with your purchase. Please read our No Refund Policy carefully before making a purchase of Software's.
All sales are final. We do not offer refunds or exchanges on any of our products or services unless otherwise explicitly stated on the product or service page. For digital products, including but not limited to software, and downloadable content, all sales are final. Once the digital product is delivered or downloaded, no refunds will be provided.
For services provided by Clientexa, including consulting, coaching, or any other service-oriented offerings, payments are non-refundable. Any cancellations or changes to services must be communicated in accordance with our service agreement. If an unauthorized transaction occurs on your account, please contact us immediately, and we will investigate the issue. Refunds may be provided at our discretion in cases of proven unauthorized transactions.
If you have any questions about our No Refund Policy, please contact us at: info@clientexa.com, Clientexa reserves the right to modify or amend this No Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
By making a purchase with Clientexa, you acknowledge that you have read, understood, and agreed to this No Refund Policy.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website. For any questions or concerns, please contact us through the provided communication channels.

Refund Policy for Digital Marketing Services!

Eligibility for Refund

Refund Amount

Process for Requesting a Refund

Refund Processing Time

No Refund Policy

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